How do i track my lost cell phone

They will also be able to advise you on what needs to be done in order to reduce the risk of your account details being accessed. If your device or any online accounts - such as email or cloud storage contains scans of your ID book and other sensitive documents, register the documents with the SAFPS via phone , email or online web form. You should also report any fraudulent activities where you identity has been used to SAFPS via phone, In cases of financial fraud, contact the Credit Ombudsman to resolve disputes with credit providers or agents.

Contact your mobile service provider so that they can block calls from being made using your SIM card.

Thieves could end up using your phone to make expensive calls, which you will be responsible for paying. List all the online accounts and services you've used on the device, then change those passwords immediately.

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Avoid making these changes from public computers which criminals can use to capture your information or over public Wi-Fi services which can be intercepted by criminals. Add your phone's IMEI number to a free global database. If your phone is found, the IMEI number can be used to contact you. Log a Call. Check Call Status. Self Help. Hours: Monday - Friday: 8am - pm Thursday:8am - pm Tel: icts-frontoffice uct.

Skip to main content. Phone stolen? This guide will help you to set up and track your device should it ever get stolen. My device has been stolen Mobile devices have become one of the most sought-after items for thieves. Android Android Device Manager can track your Android phone or tablet without you having to install an app. If this option does not work, your phone may not have internet access. Keep on tracking it until it connects to Google's services.

Apple In order to use the Find my iPhone app, you need to have previously activated this service on your iPhone, iPad or Mac. Note: Please remember that for this option to work, your stolen device must be connected to the Internet via mobile data or WiFi. Once you have successfully signed in look for the Find my iPhone icon.

The Find my iPhone interface opens. From the All Devices dropdown menu, select your missing device. Try getting into a habit of leaving things in particular places, which can help you know where to look next time. When your phone is on your person, give it a designated pocket and always check that you have everything when you get up to leave.

For example, you might tap your pockets to confirm in a particular order that you've got your keys, wallet, and cell phone.

Prepare to avoid future losses. There are certain precautions you can take to assist your efforts in the future, should you lose or misplace your phone again. You can register your phone for a GPS tracking service, either through your wireless provider or through an independent service like AccuTracking or Belon.

Yes No. Not Helpful 26 Helpful Use Android Device Manager to trace your phone. Once you've successfully traced it, you may report it to the police if the device was stolen and provide them with the traced location of the device. Not Helpful 33 Helpful Not Helpful 32 Helpful Not Helpful 17 Helpful If you don't have your phone, you can usually find the IMEI and serial numbers on the box that your phone came in.

How to find your phone or tablet

You may also be able to find the IMEI and serial numbers on the account page of your carrier's website if you registered your phone online. If you have an iPhone, then Find My iPhone won't help you. However, with another type of smartphone, device GPS location could help. Not Helpful 56 Helpful Unfortunately, this model does not have any anti-theft features, so you cannot track it.

The only thing you can do, besides calling it from a friend's phone, is contact your service provider and have them block your phone. This will prevent anyone from making unauthorized calls or texts from your phone. Not Helpful 19 Helpful It's best to try to call the phone or text it using a different phone. This could be a family or friends phone. If this doesn't work, contact the authorities and cancel any social media, debit card, credit cards, or anything else on your phone.

If your phone has been missing for a while, that probably means it's stolen. Not Helpful 29 Helpful How do I find my iPhone when it is turned off and there is no internet or Wi-Fi? If your phone is lost or stolen when it is off, you will have to wait for someone to find it and turn it on. Find My iPhone will only work once the phone has been turned on again. Not Helpful 45 Helpful You will probably have to wait until Monday, then go to the administrative office and ask if anyone found your phone. Not Helpful 16 Helpful Include your email address to get a message when this question is answered.

How to find a lost phone

Already answered Not a question Bad question Other. Article Summary X To find a lost cell phone, carefully retrace your steps so you can narrow down where it could be. Did this summary help you? Tips Always password protect your phone if you can. Many phones come with an option to lock the home screen using a password of your choosing.

Keep your contact details on the homescreen of the phone. This can help when an honest finder gets hold of your phone and just wants to return it to you.


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However, be aware that it can also make it easy for dishonest people to know where you live and who you are. Backup your contents and any data stored on your phone, in case your phone is ever lost or stolen. Even before your phone is lost, learn its unique IMEI code. It will either ring so you can find it by ear, or help you get in contact with the person who found it. If your phone is an Android and you misplaced it in a familiar location, use the ring tool in Google's Find My Device website.

This also works for Android tablets. Warnings It can be really frustrating and upsetting to lose a phone. However, remember that it's just an object and you can live without it. Obviously, this only works if your lost phone has an active internet connection and if you gave your photos app the permission to use your location. Please be careful in case you are able to identify the location of your lost Android phone, which might very well be the home address of the thief.

Use that information and call your local authorities to take it from there. For this to work, you need a Samsung account and registered your device before you lost it. So try to remember if you did that. You did? Head over and sign in to the Find my mobile website. Check the left sidebar and make sure that your device is connected to your account.


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If your device is online and remote controls is enabled, you should see its approximate location. Find my mobile also allows you to do other things such as locking your device, letting it ring with a message and wiping its data. So, if he or she takes a nice selfie you might be able to identify the thief. Should that be impossible, simply start a blog and show the world all the pictures your thief has taken. This is only possible for Desktop PCs and laptops until now.

Find My Mobile | Apps & Services | Samsung South Africa

I hope you are reading this just out of pure interest and not because you lost your phone! They usually offer more remote control features and can add an additional layer of security. Cerberus is our top recommended tracking app which features a large selection of remote control options. This includes basic location tracking, secretly recording audio or video, taking remote pictures, triggering an alarm and wiping your data.

There are a lot more options which make Cerberus the Swiss army knife or tracking apps. What makes this app even better are some of the more advanced features. For example, you can hide the Cerberus app in your app drawer which makes it harder to spot and delete. This way, even if someone else resets your lost Android phone back to factory settings, Cerberus will still be installed on your device.

For more infos on that, check out our article on Cerberus.

Track your Android phone when you misplace it

Download Cerberus free with in-app purchases. Lost Android is quite similar to Cerberus and offers a lot of different remote control options including tracking your lost phone, wiping its data and taking pictures remotely. The installation is pretty easy.